Delivery Policy
Last updated: June 2026
1. Delivery Areas
We deliver from three branches, each covering up to 15 km radius:
| Branch | Location | |
|---|---|---|
| Main Branch | Srikakulam | +91 98666 30310 |
| Budumuru Branch | Budumuru, Andhra Pradesh | +91 99631 76555 |
| Ichhapuram Branch | Ichhapuram, Andhra Pradesh | +91 99635 17666 |
2. Delivery Charges
Delivery charges are calculated based on your distance from the selected branch and are displayed at checkout before payment. Charges may vary by branch and order value.
3. Estimated Delivery Time
Standard delivery times:
- Within 5 km: 30–45 minutes
- 5–10 km: 45–60 minutes
- 10–15 km: 60–90 minutes
Delivery times are estimates only and may vary during peak hours, festivals, or adverse weather conditions.
4. Midnight / Late-Night Delivery
We offer midnight delivery (after 10 PM) for special occasions with an additional midnight charge. This is displayed at checkout.
5. Long-Distance Delivery
Orders to locations beyond 10 km may incur a long-distance surcharge displayed at checkout.
6. Order Tracking
Once your order is confirmed and assigned to a delivery rider, you can track live delivery status from your account dashboard on our website.
7. Failed Delivery
If delivery fails due to an incorrect address or unavailability of the customer, we will attempt to contact you. If we are unable to reach you within 10 minutes, the order may be returned and a refund will be processed minus delivery charges.
8. Delivery Availability
Delivery is available during branch operating hours only. Hours may vary by branch and may change on public holidays. Check our website or contact your branch for current hours.
9. Contact
For delivery queries:
Email: chef.ramu1234@gmail.com
Main Branch: +91 98666 30310
Budumuru: +91 99631 76555
Ichhapuram: +91 99635 17666